FAQs

                                                     

HOW LONG DOES IT TAKE FOR MY ORDERS TO BE SHIPPED?
Orders placed will be shipped within 3 business days. The delivery will take 10-18 business days based on different countries.( Weekend and Legal holidays are not included.)

Note: Items ordered from different warehouses will be sent separately.

DO I HAVE TO PAY TO SHIP?
You will know if you need to pay for shipping at check out.

DO YOU SHIP TO REMOTE AREAS?
Yes, New brothread delivers goods globally. The fees & the duration of the shipment will vary depending upon the method of shipment selected. For more details about shipping, please feel free to contact our customer service at sales@embsewsupplies.com.

WHAT DO I DO IF I HAVE A QUERY AFTER RECEIVING AN ORDER?
You can send an email to our customer service at sales@embsewsupplies.com.